Sapcapitalstore is operated by Sapcapital Store. This Privacy Policy explains what information we collect when you visit https://sapcapitalstore.com or buy from us, how we use it, who we share it with and the choices you have. We keep it plain and straightforward, the same way we run the shop.

Information We Collect

Information you give us

• Your name and email address
• Phone number, if you choose to provide one
• Billing and shipping addresses
• Order history with our store
• Messages you send to our support team

Information collected automatically

• IP address
• Device type, browser and operating system
• Cookies and similar technologies
• How you browse and interact with our site

How We Use Your Information

• To process, ship and track your orders
• To answer your questions and handle returns and refunds
• To send order confirmations and shipping updates
• To send marketing emails, if you choose to receive them
• To prevent fraud and keep the site secure
• To understand how the site is used and improve it

Who We Share It With

We share information only with the service providers that help us run the store:

• PayPal, to process payments
• DigitalOcean Spaces, to store site files and images
• OpenAI, to power product search on our site
• Telegram, to send new-order notifications to our staff
• Our email (SMTP) provider, to send order and support emails
• Shipping carriers USPS, UPS, FedEx and DHL, to deliver your order
• Google Analytics and Google Ads, which use analytics and advertising cookies

Data Inventory (CCPA)

Selling and Sharing

We do not sell your personal information for money. However, the Google Ads and Google Analytics cookies on our site may be considered "sharing" under the California Privacy Rights Act (CPRA) and similar state laws. You can opt out at any time on our Do Not Sell or Share My Personal Information page.

Your Privacy Rights

We extend the following rights to all customers in the United States:

• Know: ask what personal information we collect and how we use it
• Access: request a copy of your personal information
• Delete: ask us to delete your personal information
• Correct: ask us to fix inaccurate information
• Opt out: opt out of the sale or sharing of your information
• Non-discrimination: you won't be treated differently for using any of these rights

Depending on your state, you may also have the right to data portability and to opt out of targeted advertising and profiling.

Response Times

• Opt-out requests: honored within 15 business days. No account or identity verification is needed.
• Other requests: answered within 45 days. If we need more time, we may extend this by another 45 days and will let you know.
• Appeals: if we decline your request, email us with the subject line "Privacy Appeal" and we will respond within 60 days. If you disagree with the outcome, you may contact your state Attorney General.

Authorized Agents

You may use an authorized agent to submit a request on your behalf. The agent must provide written permission signed by you.

Children's Privacy

Our site is not directed to children. We do not sell or share the personal information of anyone under 16 without prior consent: consumers aged 13 to 15 must consent themselves, and children under 13 need a parent's or guardian's consent.

Sensitive Information

We do not collect sensitive personal information, so no "Limit the Use of My Sensitive Personal Information" link is needed.

Marketing Emails

Every marketing email includes an unsubscribe link. Unsubscribing stops promotional emails, but you will still receive transactional emails about your orders, such as confirmations and shipping updates.

Data Retention and Security

We keep personal information only as long as needed for the purposes described here or as required by law. We use reasonable measures to protect it, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Submit a Privacy Request

Email [email protected] or use the form below to make any privacy request.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with a new "Last updated" date at the top.